Bdsupports provides Customer Service Solutions that utilize Customer Contact Operation Centers to clients across the world. Please click on the links to the right for some of the key features about our business and us or see frequently asked questions below.
1. Who is Bdsupports?
2. What does Bdsupports Do?
3. What Services does Bdsupports Offer?
4. How do I join the Bdsupports forum?
5. What type of education do I need?
6. Are there advancement opportunities?
7. How do I register in forum?
8. What are ratings in forum?
9. Who adds the tags?
10. I forgot my password. What can I do?
11. What is the Members List?
12. Are all members listed?
13. Can I email other members?
14. What are Visitor Messages?
15. What are avatars?
16. What are profile pictures?
17. I wish to donate for child/ pay for ads. How can I donate for child/ pay for ads?
18. What is the process to publish my ads on your site?
19. How can I find-a-lawyer/ find-a-consultant from your site in forum?
20. Who will get the collected donations/ funds for child program?
21. What are subscriptions?
22. What does Bdsupports Charge for their Services?
23. What is the process to obtain a proposal from Bdsupports?
1. Who is Bdsupports?
Established in 2005, Bdsupports is a privately owned and operated Customer Service Solutions Provider. Bdsupports once recognized for its strong law and education supports heritage alone, has evolved over the years into a full service Customer Service Provider, to meet and exceed the requirements of an ever changing market.
2. What does Bdsupports Do?
Bdsupports offers a complete range of Customer Service Solutions on law and education, tailored to each of our client's requirements, which assist our clients in improving customer retention and growth. Our supports foundation principles of Profitability, combined with our three operating principles of Quality, Value and Flexibility in our dealings with both clients and our People, have been paramount to our success.
3. What Services does Bdsupports Offer?
Bdsupports offers better supports and consultations on Law and Education and to meet our client's professional requirements. At Bdsupports we work with our clients in addressing their needs for providing supports; consultations. You can visit our Important Services on homepage to view a more comprehensive list of our services and supports.
4. How do I join the Bdsupports forum?
It's easy. You can fill out our online forum application form to have your interest directed to the appropriate site – or simply email, mail or drop off your data to the Bdsupports location that has an opening of interest to you. Be sure to indicate the position you are applying for in the subject line. Click here to apply now!
5. What type of education do I need?
To start as a member of Bdsupports forum you will need a minimum high school education and good customer service and communications skills on English. Our management team requirements will be detailed in their postings as well. At Bdsupports forum we believe that if you have the basics and the will – we'll give you the skills.
6. Are there advancement opportunities?
Bdsupports prides itself in selecting high quality staff and we are loyal to you. We work with you to set a career path and plan for your future growth. That means when we have openings for advancement, they are offered internally first, corporate-wide second, and then externally. In fact, the majority of our management team started in entry levels with Bdsupports.
7. How do I register in forum?
You register by clicking on the 'Register' link on Homepage. You will be asked to choose a user name, password and enter a valid email address. In addition there will be some other fields to which you will be invited to respond. Some will be mandatory while others are optional. Once this is complete you will either be fully registered, or in some cases you may have to click on a link in an 'activation email' sent to your email address. Once you have done this you will be registered.
If you are under the age of 13, the administrator may require that a parent or guardian provide consent before allowing you to complete the registration process. More information about this is available during the registration process.
8. What are ratings in forum?
The forums allow you to rate threads between 1 star (terrible) and 5 stars (excellent). Once enough votes are cast for a thread, stars will appear next to its name in the listings. These show the average vote, and can be an easy way to see which threads are worth reading if you are on a busy forum.
On the forum viewing page you can also arrange threads by rating, with either the highest or lowest at the top.
It therefore makes sense to rate threads because it helps all users. To do this, click on the 'rate thread' link at the top of the thread viewing page. Choose the number of stars you feel best represents the quality of the thread. You may or may not be able to change your choice of rating at a later date.
9. Who adds the tags?
Tags are initially added to threads by the user who started the thread. Other users may also be able to add and remove tags.
10. I forgot my password. What can I do?
If you forget your password, you can click on the 'Forgotten Your Password' link. This will appear on any page that requires you to fill in your password.
This link brings up a page where you should enter your registered email address. An email will be sent to that address shortly, with instructions for resetting your password.
Since passwords are encrypted, there is no way to resend your original password. This option provides you with the ability to reset your password.
You must be able to receive emails to your registered email address for this to work. You may need to check your spam filters and folder if you do not see this email in a few minutes.
11. What is the Members List?
The members list shows the registered members of the board. Providing the administrator allows this, you can view the member list ordered alphabetically by username, by the date they joined, by the number of posts they have made or by reputation.
To view the members list, click on 'Member List' on main navigation bar at the top of the page.
To quickly find a particular member, click on the 'Search Members' link and type a username (or partial username) into the box. For further search options - including searching based on join date, post count or home page - click on 'Advanced Search' on the search menu.
12. Are all members listed?
Some members may not be on the list. The administrator has options over who is shown on the list. They may, for example, omit members who have not made many posts or who belong to certain user groups.
13. Can I email other members?
Yes. To send an email to another member, you can either find them on the member list, or click the email user button on any post they have written.
This will usually open a page that contains a form where you can enter your message. When you have finished typing your message, press the 'send email' button and your message will be sent instantly.
14. What are Visitor Messages?
Visitor messages are publicly viewable messages posted on member profile pages. To post a message, click on the 'Visitor messages' tab, and use the form at the top of the section. You will only be able to use certain formatting in these messages, as described underneath the edit box. This message will be viewable by all visitors to this profile, including guest users and search engine robots if the administrator has allowed this. To communicate privately with a member, send a Private Message instead.
Visitor messages can be edited or deleted by site moderators or the member who owns the profile. If you see a visitor message that is not appropriate, you can alert the moderators by clicking on the 'Report' link. The 'View Conversation' link allows you to view all visitor messages between the member and the owner of the profile.
15. What are avatars?
Avatars are small images that people use to identify or distinguish themselves to other forum members. In some cases the administrator will not allow avatars or only allow them for specific members. The administrator can also provide some stock avatars people can use, or they can allow members to upload their own custom avatars from their own computers. These avatars will be displayed as part of the user info in posts, as well as in the public profile.
16. What are profile pictures?
Profile Pictures are photos members can upload that will display in their public member profile. This option may or may not be enabled by the administrator.
17. I wish to donate for child/ pay for ads. How can I donate for child/ pay for ads?
It is very simple to process. We expect you pay through our bank account or you may contact us for any required method and way that you expect for payment.
18. What is the process to publish my ads on your site?
For our site, we fix a rate for ads. It may vary on the subject of ads proposed. We strongly forbid any porn ads on our site.
19. How can I find-a-lawyer/ find-a-consultant from your site in forum?
Very simply you are to browse into our forum site and find-a-lawyer/ find-a-consultant named enlisted, address and contact no. if you involve us to find-a-lawyer/ find-a-consultant, we will support you as a media.
20. Who will get the collected donations/ funds for child program?
Those non-government organizations work for the safety of child and education for child and have experiences on activates, will get our fund on application.
21. What are subscriptions?
Subscriptions are a way of keeping track of different threads or forums. You can choose how you are notified about updates - for example by having them listed in your User CP and receiving email updates for each one.
22. What does Bdsupports Charge for their Services?
Pricing models will vary depending on a customer's requirements. We have a knowledgeable Business Development team that will work closely with you to assess your company's Customer Service requirements. Together we design a pricing model that best meets your Customer Service needs, factoring in the type of service that is required, call volumes, patterns, whether dedicated queues and scripting are a requirement as well as the service levels you wish to consistently obtain.
23. What is the process to obtain a proposal from Bdsupports?
You may go to the online Business Development Online Information Request Form, complete and submit your request and a representative will contact you within one business day. You may also contact our head office through the contact us link and you will be transferred to a Business Development Representative.